Recruiting in SRG is one of the most common operational procedures performed within the community, as it is the primary way we bring new members into SRG. There are several key points to note:

1. You must be a Corporal or higher to recruit independently. If you wish to bring someone into SRG, you may direct them to our website at https://silentresponsegaming.org, where they can complete the Member Application and list your name or gamertag in the “Who recruited you” section. They can also join Discord directly from the website. If you are not eligible to recruit independently, you must be accompanied by a member who is authorized to do so.

2. All members being recruited into SRG must be age-verified by birthdate through the application review process to ensure they are 18+ years of age.

The Process

• Once an applicant submits their application, a member of Administrative, Community Management, or Executive Staff will review it. After review, they will redact all “Personally Identifiable Information (PII)” by covering it with a black box or cropping it out.

The reviewing member will then post the application in #app-screenshots on Discord, including the following information:

- Title: (Applicant Number – Date)

- Screenshot: of the redacted application

- Tags: Recruiting, New Recruit, Approved Application

- Message: (copy/paste for reference)

THIS MEMBER’S APPLICATION HAS BEEN FULLY REDACTED AND IS READY FOR ONBOARDING
(TAG @SRG | RECRUITER ROLE)

- After the reviewer posts the screenshot, it becomes the recruiter’s responsibility to continue the onboarding process.

‍ ‍Onboarding

• Onboarding consists of inviting the new member into a voice channel (VC), and screen sharing if applicable. If screen sharing is not possible, continue verbally. You must review the SRG Code of Conduct with them before moving forward. (The member cannot progress to the next rank until onboarding is completed.)

• Once onboarding is complete, and if you have the proper Discord permissions, you will:

  - assign roles

  - update their nickname

  - assign their squad

• Squad assignment must be documented by commenting on the app screenshot with the following example format:

- [Division] – [Section] – [Squad]

• Recruitment Training is mandatory before being granted the Recruiter Role.

• If you do not have permission to manage roles, tag your superior squad officer for assistance.

If you have any questions regarding recruitment, please contact your superior squad officer for guidance.

Overview

Disciplinary Action within SRG may sound intimidating or as if we are actively looking for issues, however, that is not the case. This system is designed to ensure that all disciplinary matters are handled appropriately and forwarded directly to upper management, allowing even Executive members to evaluate how leadership addresses these situations.

We want to emphasize that this system was created to provide a fair, transparent, and consistent approach to handling violations, while also giving leadership an organized method of tracking incidents and ensuring they are managed properly.

Disciplinary Outcomes

Depending on the situation and severity of the violation, disciplinary action may result in one or more of the following outcomes:

• • Verbal Warning

  A verbal warning may be issued for minor concerns. If the issue persists, leadership may file a Disciplinary Action Report (DAR) for further documentation and review.

  • Temporary Suspension

  Members may be temporarily suspended from specific channels, activities, divisions, or—if necessary—the entire SRG Discord server.

  • Rank Demotion

  Leadership may decide to demote a member from their current rank based on behavioral concerns or repeated violations.

  • Removal from SRG

  Members may be removed from SRG for repeated or serious violations. Removal is not permanent—members are eligible to reapply 30 days after the date of removal.

  • Permanent Ban

  In more serious cases, a permanent ban may be enforced. In some situations, a permanent ban may be set to expire based on leadership discretion and severity of the incident.

  • Blacklist

  Blacklisted members are permanently prohibited from rejoining SRG. Only a Board Member has the authority to reverse a blacklist.
  (Board Members, Chief Operations Officer & Assistant Chief Operations Officer, Moderators, and Division Leaders have the authority to issue a blacklist.)

  • Quitting Without Notice

  We fully understand that SRG may not be the right fit for everyone, and members always have the option to leave. However, we ask that you communicate any concerns or issues before making that decision, so leadership has the opportunity to assist or resolve the matter.

  Leaving without notice will result in a 3-month ban from SRG. Only Division Leaders and Moderators may reverse this penalty. Chief Operations Officer and Board Members are excluded from this process to ensure unbiased decision-making, since they created this policy.

  If you are granted a second opportunity and leave again without notice, you will be permanently blacklisted from SRG.

Overview:

SRG protects its members by guaranteeing Due Process. To summarize, members have the right to explain their side of the situation and provide any evidence that disproves or disputes a claim. Members may request to review evidence related to the reported incident; however, no additional material from the disciplinary document will be disclosed.

Due Process ensures that all matters involved in the incident are reviewed to the fullest extent of SRG’s resources. While the Due Process policy exists to ensure fairness, SRG leadership reserves the right to take any action necessary to protect the safety, integrity, and brand reputation of Silent Response Gaming.

Final authority and disciplinary decisions rest with authorized leadership members of SRG. Members who have been banned for violating the Code of Conduct may submit a Ban Appeal for consideration of reinstatement. This process exists to preserve fairness, while upholding the Executive intent of the Code of Conduct and maintaining SRG as a safe, fair, and respected gaming community.

1. Follow Your Immediate Leadership

Members should first communicate with their direct superior before reaching out to higher ranks. This includes questions, issues, concerns, and requests. Skipping ranks without cause disrupts operations and may result in delays.

2. Respect Leadership Authority

Each rank has designated responsibilities and authority based on SRG’s structure. Leadership decisions made within a member’s chain are to be followed unless escalated appropriately through proper procedure.

3. Escalation Procedure

If an issue cannot be resolved by a direct superior (or if the issue involves that superior), members may escalate to the next rank in the chain. At every stage, leadership will review the matter professionally and determine the appropriate course of action.

4. Communication Expectations

Members are expected to communicate respectfully and professionally when addressing leaders. Leadership, in turn, is required to respond or redirect members in a timely manner, or escalate issues upward when appropriate.

5. Avoid Bypassing the Chain

Members should not skip ranks or directly contact higher leadership unless specifically instructed or if the matter involves misconduct by the immediate superior. The chain exists to route communication correctly and prevent conflict of interest.

6. Confidentiality and Professionalism

Discussions within the chain are considered official internal communication and should remain professional and confidential at all times. Sharing private chain-of-command discussions without authorization is prohibited.

7. Leadership Responsibility

It is the responsibility of all leaders to support, guide, and assist those under their command. Leadership positions are earned through trust, responsibility, and the ability to serve and support the members they lead.

8. Final Authority

Ultimate authority and decision-making power related to chain processes remain with SRG Executive leadership and Board Members. Any dispute beyond normal resolution may be reviewed at the highest level if necessary.

Click Here to view SRG’s Privacy Policy!

Click Here to view SRG’s Terms of Service!

Overview:

Promotions are a privilege, not a right. SRG will not award ranks or promotions to individuals who have not demonstrated the qualities and performance required for advancement. Please review the SRG Rank Structure(Click Here) to understand rank responsibilities and promotion pathways.

If rank expectations are not being met, the member will remain at their current rank. Promotions are based on activity, participation, communication, and contribution. If a member is not contributing to SRG in any meaningful way, they will not be promoted.

All SRG ranks are volunteer positions and are not paid. While we understand that responsibilities must be balanced with real-life obligations, accepting a role means accepting the responsibilities that come with it. Neglecting duties for prolonged periods may result in disciplinary action to determine whether the member is the appropriate fit for the role they hold.

Overview:

While SRG does not penalize members simply for being inactive, we must maintain an operational and active community. During onboarding, members are informed that participation and involvement are managed at their own pace. However, if Discord audit logs show that a member has been inactive for a minimum of two months and up to six months, the member will be honorably removed. This is not considered a violation of the SRG Code of Conduct. Honorably removed members are eligible to reapply immediately.

If a leadership member holds a role that is essential to SRG operations and becomes inactive, they may be removed from their leadership position immediately.

For additional information regarding expectations and eligibility for advancement, please review the Promotion Policy.

Overview:

Scheduled events—such as game nights, movie nights, tournaments, meetings, and other activities hosted by SRG officials are a major way we keep our members engaged and invested in the community.

While members are always welcome to post and look for a group to play with at any time, scheduled events require a bit more preparation. It’s important to plan ahead and follow the event guidelines, as not everyone will be available on short notice.

Game Nights, Movie Nights, Prize Free Tournaments, Etc…

1. Eligibility

   • You must be a Sergeant or higher to host any event.

   2. Scheduling

   • Events must be scheduled 14 days in advance.

   3. Discord Usage

   • All events must use the Discord Gaming Room channels.

   • This allows higher-ranking members to sit in if needed.

   4. Party Settings

   • All game parties must remain Open so members can join if they are running late.

   5. Channel Labeling

   • Set the channel status to: Event – Hosted by [your name]

   6. Tournaments

   • Tournaments must be prize-free, unless:

     • You personally supply the prize, or

     • You receive approval from Treasury.

   7. Graphics

   • Any graphics needed must be created by you.

   • Tools you can use include:

     • GIMP

     • Canva

     • ChatGPT image tools

   • Or ask a Graphic Designer in SRG if someone is willing to help.

   8. Event Permissions

   • If you have permission, the option to create events will appear at the top of the Discord channels.

Meetings, Seminars, Training, Etc…

• Squad Meetings

  • You must be a Lieutenant to post and advertise squad meetings.

  • Captains will be the primary hosts.

  • Divisional Meetings

  • You must be a Division Leader to host divisional meetings.

  • All-Hands Leadership Meetings

  • Must be hosted by the Chief Operations Officer and Assistant Chief Operations Officer.

  • All Board of Directors are expected to attend.

  • Scheduling

  • All meetings must be scheduled 14 days in advance.

  • Seminars / Training

  • Seminars and training sessions can be hosted by a Master Sergeant or higher.

  • Master Sergeants are expected to conduct training sessions for Sergeants being considered for MSG promotion.

  • Preparation Time

  • Seminars and training require more preparation and must be scheduled at least 3 weeks in advance.

  • Leadership Training

  • Any leadership role will require training. The duration depends on the role, the person, and what training is needed.

Advancement Practices/Scrims

• You must be a Sergeant or higher to host these sessions.

• You must have a proven track record of training players in virtual games.

  • You must be knowledgeable in the game you are hosting practice for.

  • Each session must be at least 1 hour long.

  • You must cover key gameplay aspects such as:

    • map callouts

    • in-game mechanics

    • choke points

    • game mode knowledge

    • etc.

  • Everyone participating must follow the host’s instructions.

  • Match size should be 4v4 or larger, unless the game itself cannot support that many players. In that case, a smaller size is acceptable.

Overview:

SRG will never require you to change your in-game username. Changing your in-game name is optional, however, all names must still align with SRG standards.

While we don’t require you to change your gamer tag, it is required that your SRG tag appears before your name in Discord. This can be adjusted by SRG leadership if needed.

Your Discord nickname only applies inside our server; your actual Discord username will continue to appear normally in any other servers you’re a part of.

Guidelines:

• If you choose to change your in-game name, it must follow this format: SRG BRAND0N (no hyphens, X’s, or underscores between SRG and your actual name).

• Usernames must be appropriate and align with the SRG Code of Conduct and SRG Standards. If you’re unsure whether a name is acceptable, please check with leadership first.

• If you update your in-game name, it must also match your Discord display name.

• Changing your name is optional, however we encourage members to do so. It helps strengthen SRG’s presence online and shows unity within parties—people are more likely to join groups when they see active, loyal members.

Overview:

SRG is committed to maintaining a positive and fair gaming community. However, SRG reserves the right to update or change any policies, guidelines, or operational procedures as the Executive Members see necessary to align with SRG’s core values. While it is unlikely that changes will be made without discussion, SRG will make every effort to post an announcement in the #announcements channel on Discord to inform members of any updates.

SRG Reserves the right to make changes to the following documents

• SRG Code of Conduct

• SRG Operations Guide

• SRG Rank Structure

• SRG Chain of Command

• SRG Training Manuals

• SRG Ban Appeal

• SRG Disciplinary Action Report

• SRG Privacy Policy

• SRG Terms of Service

Overview:

SRG uses a third-party service to host its merchandise shop. We’ve always aimed to be transparent—physical inventory can be expensive, and newer communities typically operate on smaller budgets. Because of this, we rely on donations, partner programs, merch sales, and other methods to build a sustainable community income.

Until we reach that point, we use a drop-shipping service to provide merchandise. While we work toward generating steady community revenue, we still have operational costs such as website hosting, domain hosting, AMS hosting, and more.

Our store is run through Teespring, which means they handle all order processing, returns, and user information. SRG does not receive your private information and cannot process returns ourselves. For sizing, based on our experience:

• If you want clothing to fit a little looser after washing, order two sizes up

• If you want a slightly snug fit after washing, order one size up

• DO NOT ORDER YOUR ACTUAL SIZE!

Teespring Privacy Policy

Teespring Return Policy